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ONLINE BOOKING - Surgery Appointment Guidelines

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Looking to book a spay or neuter appointment? You are in the right place!

Please, be sure you and your pet meet these guidelines before clicking "I AGREE" and we will see you soon!​

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  • The animal is owned by you. Animals with rescue groups must call the clinic directly -

    • PHOENIX location (602) 943-7729

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  • The animal is not an outdoor/stray/feral cat. If it is please click HERE to find out more.

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  • Your pet must be at least 2 months of age and 2 pounds on the day of surgery.

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  • If your pet is between 5 and 8 years old, blood work must be scheduled first by calling the clinic directly.

    • PHOENIX location (602) 943-7729

    • Blood work services are for Altered Tails clients, only.

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  • If you are booking your appointment under a current website special or voucher - please list the information in the NOTES section of your appointment, including the specific special and/or voucher number.

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  • A $20 NON-REFUNDABLE deposit is required for ALL surgeries.

    • The deposit will be applied towards your total amount due.

    • A non-refundable deposit is still required for all surgeries under a special or voucher. The deposit will be used towards the post operative pain medication.

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  • We accept Cash, Visa, Master Card, Discover and American Express for final payment on the day of your pet's appointment.

    • If paying by cash - please no bills larger than $20

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  • We do not accept checks or CareCredit at this time.

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  • You may be declined at check-in If your pet is a different sex or weight than the category you booked the appointment under. We understand appointments are limited, however - Availability is based on veterinary and kennel capacity with daily surgical restrictions by species, sex, and weight.
    We must respect our doctors and we want all pets to be as comfortable as possible in proper sized kennels.

I'm ready to book my appointment

PHOENIX LOCATION

950 W Hatcher Rd, Phoenix 85021

MESA CLINIC HAS PERMANENTLY CLOSED.

* By clicking the "I AGREE" button I am certifying that I am intending to schedule a spay or neuter for my owned animal. I certify I am not with a rescue group and this is not an outdoor/stray/feral cat. I acknowledge my pet must be at least 2 months and 2 pounds (or will be by the surgery date. I acknowledge that if my pet is 5 years or older I must call the clinic BEFORE making my surgery appointment to schedule pre-surgical bloodwork. I also understand that if I do not put anything in the NOTES section of the online appointment, it will be assumed I am agreeing to Altered Tails' regular affordable pricing, and may not receive any promotions Altered Tails has available. I understand that my deposit is non-refundable, including if I no-show or cancel within 48 hours.

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